Field Technician - Orland Park/Tinley Park, IL

US-Midwest
# Positions
1
ACCO Brands

Position Summary

ACCO Brands Corporation ("ACCO") is one of the world's largest suppliers of branded office and consumer products and print finishing solutions.  Our widely recognized brands include GBC®, AT-A-GLANCE®, Day-Timer®, Five Star®, Hilroy®, Kensington®, Marbig, Mead®, NOBO, Quartet®, Rexel, Swingline®, Tilibra®, Wilson Jones® and many others.  We design, market and sell products in more than 100 countries around the world.  More information about ACCO Brands can be found at www.accobrands.com.

 

ACCO is seeking a Field Technician to provide technical service on a wide range of printing-related equipment for the Orland Park/Tinley Park, IL area.

 

Duties and Responsibilities:

  • Manage daily customer service calls in an assigned area by scheduling and completing customer calls in a timely manner
  • Servicing all models and levels of equipment found in document finishing equipment
  • Management of parts, inventory, laptop, company van and cell phone
  • Manage customer relationships and promote business
  • When required, provide training to customers on machine operations and maintenance
  • Assist and support other technicians with repairs and maintenance when and where needed; including travel to other field locations in emergency situations

ACCO offers competitive compensation packages, medical, dental and vision benefits, as well as 401k. 

Position Qualifications

  • Two (2) year associate degree, trade certifications, or equivalent field experience required
  • A valid driver’s license with a clean driving record is a mandatory requirement
  • Experience in a related field with a willingness to learn and develop new skills
  • Strong mechanical aptitude and diagnostic experience required
  • Must have excellent customer service, communication, and time management skills
  • Self-motivated
  • Must have professional presence and ability to effectively communicate and interact with customers
  • Experience with Microsoft Office products and comfortable using computers
  • Minimal overnight travel required when necessary
  • Local candidates – No relocation assistance will be provided

Equal Opportunity Employer

ACCO Brands is an equal opportunity/affirmative action employer. The Company provides equal employment opportunity to all persons without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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